Not Netcommunity-related, but it might be of help to anyone who encountered the same problem I did.
Since upgrading my workstation to Windows 7, Raiser's Edge 7.91 had started crashing every time I tried to open the Admin tab.
I tried running it in various different compatibility modes, as I assumed that the problem was being caused by Windows 7. What I forgot was that after installing Windows 7, I also installed the beta of Internet Explorer 9.
I ran a debugger on the Raiser's Edge crash and noticed that MSHTML.DLL was causing the crash - so I uninstalled IE9 and reverted back to IE8. That fixed the problem.
IE9 is a great browser, but it's not compatible with Netcommunity (particularly the text editor) and it also breaks Raiser's Edge on Windows 7. For now, keep IE9 away from Blackbaud software until they sort this out.
It's a shame, as it's a great browser, but clearly MSHTML has changed significantly enough to break Raiser's Edge.
Subscribe to:
Post Comments (Atom)
Thanks for the tip. RE has been driving me mad with Windows 7 and while suspected IE9 have not had time to investigate.
ReplyDeleteVery frustrating but at least I can fix it for hopefully short time while Blackbaud fix it..... Or release RE8!!!! :)
when i run Internet Explorer..I had received an error message Mshtml.dll.. But i solved my problem via this mshtml.dll error post.. I shared it..I think it helps for other...
ReplyDelete